FAQ/Policies

Got a question? Check the list below for a quick answer!

Sports   |     Adventure     |  Refund

General Questions

Q: What is SBS?
A: SBS is a community of young professionals 21-35 who live, work and play in Boston. Our goal is to enable substantive social interaction through recreational sports leagues, parties at your favorite bars around town, weekend get-aways, and a wide variety of cultural events.

Q: How do I sign-up?
A: Go back to the homepage and select "Join Now"

Q: Is there a membership fee? 
A: Nope! Friends don't cost money and neither does being a friend of SBS. Becoming a SBS member is totally free! You have the ability to get involved as often as your schedule allows, so you only pay for what you do.


Q: Oops, I forgot my password.
A: No worries! Use the password recovery option at Login to set a new one.


Sports Questions


Q: How do I sign up? (or) Is it too late to sign up?
A:
Use the nav bar up top. Select a league that currently has sign ups. Register and pay. Viola!

Q: After I sign up, when should I expect to receive more information for the league?
A:
We send out information e-mails the week before the start of a league.

Q: I'm signing up as an individual, can I be placed on a team with a friend?
A: 
Yes, of course. When you register make sure you put your friend(s) name(s) in the Teammate Request Field. We'll do the rest. Most of the time we can honor these requests, sometimes we cannot.

Q: We might be short players some weeks, what do we do?
A:
Bring some subs! It wouldn't be social if we didn't allow subs! Just make sure that they sign your team waiver before they play.

Q: What if I don't see a particular shirt size in the registration form that I need?
A: 
Just email us the size at least 2 weeks prior to the league, and we’ll get it for you.

Q: Is it mandatory to attend all games?
A: 
It is mandatory for teams to be represented for ALL games. Please plan accordingly. A team that does not show up affects other teams being able to play.

Q: I've played before, but I am not very experienced. Can I still play?
A: 
Sure! Our leagues are designed to be social and recreational in nature. There is a wide range of abilities represented in our leagues. They are not meant to be intensely competitive. Practice makes perfect!

Q: When is my team's spot reserved in the league?
A: Your team's spot is reserved in a league once it is "complete". For a team to be "complete", at least the minimum amount of players per team for this league must be signed up and paid for.  In the event that two "incomplete" teams are competing for the final spot in a league, the first team to "complete" its registration will get the remaining spot in the league.

Q: How/When do I pay?
A: You have 24 hours to pay for your spot.  If you register, but don't pay during thatwindow, you will be removed from the league.  You can rejoin or get re-invited.  If you are a captain, your team must be registered and your spot paid for in order for your sspot to be reserved in the league.


Q: Can I bring alcohol to the sports leagues?
A: 
No, there is no alcohol to be brought to or consumed at any Social Boston Sports game. Not only is it against the rules of all our facilities where we play, but it is also un-safe to be drinking while playing sports. There is also no drinking prior to any sports games. Any member caught drinking during or prior to a game will be asked to leave the game immediately without question. If the same member is caught again they will be suspended from the league with no refund. 

Q: What is your cancellation policy? DO you reschedule games?
A:
 Great question! New England weather can be pretty crazy and unpredictable. We do our very best to play the games as scheduled, but now and again we have to cancel because of the weather. When this happens we do our absolute best to reschedule your game. If we are able to reschedule your game the entire season is extended. If for some reason we cannot reschedule we will have to cancel the game. There are no refunds for cancellations due to weather.

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Adventure Trip Questions

Q: When do I reveive the trip itinerary?
A: 
We'll send out the info email and itinerary 3-7 days prior to the trip.  Any information you will need to plan in advance for will already be provided on the trip info page.  Information to come in the itineray is all last minute information including timing of the weekend or events. 

Q: I have a special request for a trip that is not listed as an option.
A:
Email us at Events@socialbostonsports.com and we'll do our best!

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Refund Policy
  

Sports Leagues
-4 Weeks or more prior to start date
70% refund
-3 Weeks prior
50% refund
-Under 2 weeks
No Refunds


Adventure Trips
-More than 2 Weeks prior to trip
 50% Refund
-Under 2 Weeks
No Refunds

Parties/Events
-
More than 2 Weeks prior to party/event
50% Refund
 
-Under 2 Weeks
No Refunds
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